Refund Policy

At HireReady, we strive to provide a high-quality AI-powered career readiness experience. Please read our refund policy carefully before purchasing any subscription.

1. Subscription Payments

All payments made for HireReady subscription plans are processed securely and grant immediate access to premium digital services.

2. Refund Eligibility

As our services are digital and are activated immediately upon successful payment, subscription fees are generally non-refundable.

However, refunds may be considered in the following circumstances:

• Duplicate or accidental payments.
• Incorrect amount charged due to a technical error.
• Payment deducted but subscription not activated.
• Unauthorized transactions verified after investigation.

3. Non-Refundable Cases

Refunds will not be issued if:

• The user has already accessed premium features.
• The subscription has been partially or fully utilized.
• The user changes their mind after purchase.
• The user is dissatisfied due to personal expectations rather than a platform malfunction.

4. Technical Issues

If you experience any technical issue preventing access to premium features, please contact our support team. We will make every reasonable effort to resolve the issue before considering a refund.

5. Refund Request Timeline

Refund requests must be submitted within 7 days of the original transaction.

6. Processing Time

Approved refunds will be processed within 7–10 business days to the original payment method.

7. 7-Day Satisfaction Guarantee

For first-time subscribers, HireReady offers a 7-day satisfaction guarantee. To remain eligible, you must request the refund within 7 days of purchase and have used no more than one premium interview or equivalent premium feature.

8. Contact

For refund-related queries, contact us at dhiraj.p@hire-ready.in.